Get in Touch With Us
Questions about sweepstakes casinos come up often, especially when redemption speed, state eligibility, or a specific platform's terms are involved. This page explains how to get in touch with us, what we can help with, and what falls outside what we can offer.
How to Reach Our Team
The best way to contact us is by email. We read every message that comes in and try to respond within two working days, though it can take a little longer during busier periods. Please write to us at [email protected].
A quick note on the subject of your message helps us route it to the right person and get you a useful answer faster. If your question relates to a specific operator, mentioning the platform by name (for example, if it's one covered in our rankings) also speeds things up.
What We Can Help With
- Site content questions — If something in a review, comparison, or explainer isn't clear, ask and we'll clarify it.
- Corrections — Sweepstakes casino terms, welcome offers, and eligible states change often. If you spot information that looks outdated or inaccurate, we want to know so we can look into it.
- Suggestions for coverage — If there's a topic, a comparison, or a new platform you'd like us to look at, we're glad to hear it.
- Partnership or editorial enquiries — If you represent an operator or organisation and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible play concerns — If you or someone you know is struggling with the amount of time or money spent on any gaming platform, mention it in your message and we will point you toward appropriate support resources.
What We Can't Do From This Page
We're an independent comparison and review site, not an operator, and not a customer support desk for any of the platforms we cover. That means a few things are better handled elsewhere:
- Account issues, redemption status, or ID verification — These need to go directly to the platform's own support team, since only they can access your account.
- Legal advice about your specific state — Sweepstakes casino availability varies by state, and laws change. We can explain how the model generally works, but we can't tell you definitively whether a particular site is permitted where you live. Always check the operator's own terms and, where you have doubts, your state's current rules.
- Tax guidance — Redeemed prizes may carry tax obligations under federal and state rules. We're not able to give personal tax advice; a tax professional or official guidance is the right place for that.
If you're comparing platforms based on how fast prizes get redeemed, our rankings and reviews cover the operators we've researched, including the welcome offers and material terms attached to each one, so that's often a faster starting point than emailing us directly.
What Happens After You Send a Message
Every message is read by an actual team member — we don't rely on automated replies to stand in for a real response. Once we've reviewed what you've sent, we'll follow up directly, whether that's an answer, a correction we've made, or a note pointing you to a better resource.
Why Reader Feedback Matters Here
Sweepstakes casino terms shift regularly: welcome offers change, eligible states are added or dropped, and redemption thresholds get revised. We rely partly on readers flagging discrepancies to keep our coverage current, so if something you experienced doesn't match what's written here, telling us helps everyone who reads the page after you.
Thanks for taking the time to visit this page. We look forward to hearing what's on your mind.